STORE POLICY AND FAQs
Shipping & Delivery
DELIVERY CHARGES
We offer free delivery pan India on all the orders.
STANDARD DELIVRY TIME
All our clothes are stitched on order so our standard delivery time is 15-20 days pan India and we don't take urgent orders.
IS COD AVAILABLE
NO, We don't accept Cash on Delivery
HOW TO TRACK YOUR ORDER
Once your order is shipped, you will receive the tracking number.
We use India post as a our courier service and you can track your order through their website.
I DID NOT RECEIVE MY PACKAGE
If you live in a gated society, a hostel or a PG etc please confirm with the security guard before reaching out to us.
If your package is being returned to us because of insufficient address or nobody answering the door then delivery charges will be applied for the second attempt as we offer free delivery only once.
Returns and Exchanges
I WANT TO EXCHANGE MY ORDER
You can dm us on Instagram for any exchange related queries.
You will have to send the product back to us through India post and if your desired size is available in stock then we will send it to you or else will refund your amount upon receiving the product back.
Return address will be provided by us through Instagram DM.
I WANT TO RETURN MY ORDER
We offer returns only in case there is a defect or a sizing issue from our end.
The return period is 15 days.
You will have to send the product back to us through India Post within 2 days of opting for return and we will refund your amount upon receiving the package.
Return address will be provided on Instagram DM.
Sizing and Customisation
ARE YOUR CLOTHES TRUE TO SIZE
YES, So please choose your exact size from our size chart as all our clothes are made of pure cotton so they have no scope for stretchability.
WHAT ARE THE SIZES AVAILABLE
We offer all sizes from XXXS to XXXL
If your size isn't in the size chart then you can DM us on Instagram to inform us about the size customisation and we will update your size accordingly.
IS CUSTOMISATION AVAILABLE
Only sizing is customisable, other than that we don't offer any kinds of customisation.
Washing and Care of the clothes
HOW TO WASH THE CLOTHES
Please wash them separately in salt and cold water once before wearing as some cotton fabrics tend to bleed their dyes, especially blues and indigos.
If the fabric doesn't bleed colour then it can be washed with other clothes in the subsequent washes.